Telecommunications BSS Transformation
Our client is a major satellite and cable TV broadcaster operating in Malaysia, Indonesia and Brunei.
Our client approached RP International to provide resources for a major BSS Transformation initiative. The broadcaster was looking to upgrade their Billing and CRM systems over a 5 year project. Although the project was based in Malaysia, the shortage of local skills required the search to be extended further across APAC and EMEA to source out the Programme Director, Solutions Architects, Business Analysts and Project Managers from Australia, the Netherlands, India, Belgium and the US. With over 20 resources, RP International continues to provide resources to them as they look to further enhance their technology and customer service capabilities.