The OSS/BSS and IT environments of telecoms operators are constantly evolving in response to everything from mergers and acquisitions, to new promotions, to the launch of new product, services and new network technologies.

Transforming systems and architectures to meet the go-to-market needs of fixed and mobile operators is the greatest challenge for operator CIOs, systems integrators and the vendors alike. With operators looking to outsource the implementation and operation of platforms and reduce the number of suppliers and hence reduce points of failure, vendors are looking to increase their footprint through acquisition and by broadening their service offerings.

As vendors and systems integrators continue to launch products and services to keep pace with the demands of operator clients there is an growing need for permanent talent to assist in the growth into areas like turnkey implementation, managed services and sales of new solutions as well as for skilled freelance resources to assist in complex systems integration projects often combining a number of products from different vendors.

RP International has been supporting the global OSS/BSS and operator IT community for the past decade and is able to use its connections across the telecoms ecosystem to locate niche skills across the Billing, OSS and IT domains to support both projects and ongoing business growth within vendors systems integrators and operators. We provide the following services:

Executive Search: We identify and attract executive leadership for regional management, sales, marketing and delivery functions sourcing candidates from across the OSS/BSS community and from systems integrators and consultancies.

Interim: Drawing on our network of freelance executive talent we deploy leadership skills for specific projects, such as the development of new service offerings.

Contingent: Working across all business areas we utilise our network of local and international talent to provide technical, commercial and support skills at a Director and management level.

Contract: We provide highly skilled OSS, BSS and IT talent on a freelance basis in support of deployment and migration projects within the operator community. For a list of our areas of expertise and systems covered click here.

We work with:

OSS:

• Service Activation/Provisioning
• Network Inventory Management
• Fault/Performance Management
• Order Management
• Service Assurance
• Service Quality Management
• GIS

BSS

• Billing
• Customer Care
• Fraud Management
• Revenue Assurance
• Mediation 
• Provisioning

IT

• MIS / BI / DWH Systems
• CRM Systems
• CTI / Call Centre Systems
• Content Management Systems
• Device Management