A leading European mobile and fixed line operator elected to replace its legacy OSS/BSS systems with a Intec Singl.eView billing platform solution. A decision was made not to utilize a third party systems integrator but to manage the program in-house. RP International assisted the Operator in the identification, recruitment and management of highly skilled contractors for a number of critical OSS/BSS projects based around the Intec Singl.eView billing platform.
In addition to pay rolling 17 contractors already known to the operator, we were responsible for identifying and supplying a further 35 consultants, including Singl.eView subject matter experts, Project Managers, Business Analysts, Billing Integration Architects and Process Analysts.
For the duration of the project we maintained an ongoing team of up to 50 OSS/BSS professionals from 20 countries. We also provided comprehensive compliance support, including the management of local taxation and visa requirements.
We were selected for the provision of contract personnel for the project on the basis of our international network and knowledge and our experience of supporting 14 Singl.eView projects globally. Following the successful completion of this project we have continued to work with the operator and provide resourcing solutions across its business.