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Singtel to offer broadband speeds of 10Gbps to home customers

4/02/2016 by Paul Clayson


Singtel has promised to deliver the "fastest fibre broadband experience in Singapore", announcing that residential customers will soon have access to speeds of 10Gbps.

The service will use Singtel's Next Generation 10 Gigabit Passive Optical Network, following a successful trial among a select group of customers in May last year.

It's not the first broadband provider in Singapore to offer a 10Gbps service – M1 have been offering its business users speeds of up to 10Gbps since August. However, it will, for the time being at least, be the fastest service available to home customers. Until now, Viewqwest had the title of fastest residential broadband provider, offering speeds of up to 2Gbps.

The 10Gbps service, which will launch in March, will mean users are able to download a two-hour Full HD movie within 90 seconds, or a two-hour 4K quality movie in six minutes.

However, in order to make use of the service, customers will need to make a wired connection from the 10G Optical Network Router to a computer with a 10 Gigabit Ethernet port. Those without the port will have to make do with four 1 Gbps ports.

"We recognise that residential customers are using greater bandwidth and requiring faster speeds for their online activities," said Mr Goh Seow Eng, managing director for Home and Consumer Singapore at Singtel. "Our 10Gbps Fibre Home Bundle will offer households the fastest fibre broadband experience in Singapore."

It appears it won't be able to hold on to that title for too long, however, with an M1 spokesman telling Channel NewsAsia that its 10Gbps GPON residential fibre service "is ready and will be launched soon".

A StarHub spokesperson, meanwhile, suggested it was more concerned with meeting customers "real needs".


Singtel, broadband, Starhub

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