Global analyst firm IDC has identified four key differentiators for success in the Asia Pacific telecoms market, with Telstra highlighted as the best performer in the region last year, iTWire reports.
The first thing IDC believes telecoms firms must ensure is a capability to offer a diverse portfolio of hybrid, public and private cloud services as well as orchestration capabilities.
In the same vein, firms must also be able to boast a well-rounded portfolio of managed ICT and cloud-based services including third platform technology solutions, UC&C, Managed Security and Professional services.
On top of this, SDN/NFV implementation for enhanced customer experience and operational efficiency is crucial, as is a wide range of enterprise mobility, M2M, Big Data, and Analytics solutions.
IDC says that Telstra was the best example of having achieved some or all of the four differentiators in 2015, largely thanks to its Pacnet acquisition, which gives it additional SDN/NFV and Data Centre capabilities, undersea cable network and a "significant footprint" in the China market.
"Most of the service providers today have responded well to address enterprise requirements for consistency, cost-effectiveness, and expansive coverage," says Nikhil Batra, research manager for IDC's Asia Pacific Telecoms team.
"Regionally and globally, service providers have blanketed key markets and hubs with managed VPN and Ethernet access coverage. However, they differentiate themselves based on their focus and key strategic capabilities."
The analyst firm says it found evidence that network services are becoming more 'intelligent', with service providers continuing to invest in technologies within their network core to deliver more efficient, scalable, and 'smarter' networks to enterprises. In addition, telcos are also expanding their managed services portfolio to grow revenue.
IDC also says that the more advanced telcos are also moving "deeper into the ICT stack", providing professional and consultancy services, enterprise mobility, Big Data, M2M, and IoT services and solutions.