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Dubai's Transport Authority Completes Smart Transition

4/05/2015 by Julian Frankum


Some industry experts believe Dubai is the forerunner in the smart city evolution; a claim that has been backed up by news that its Road and Transport Authority (RTA) has completed the transformation of all customer services into smart services.

As regional newspaper Gulf News reports, the RTA has managed to digitise 173 services within the deadline set by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai, in March last year.

All the services can be accessed via nine "creative and user-friendly" apps, which Mattar Al Tayer, chairman of the board and executive director of the RTA, hopes will see Dubai become "the smartest city in the world in terms of roads and transport systems."

Following the transition, drivers can now pay traffic fines via their smartphones, renew their driving licence or apply for seasonal parking cards without having to call RTA customer service centres.

To date, Smart Drive has proved the most popular app with around one million downloads, whereas the other eight apps together have registered one million downloads since their inception in 2013.

In the two years they have been live, customers have used RTA smart apps to make transactions worth Dh260,000.

"The accomplishment of this vital project is a practical implementation of the initiative of His Highness Shaikh Mohammad Bin Rashid Al Maktoum, Vice-President, Prime Minister of the UAE and Ruler of Dubai, to transform Dubai into the smartest city of the world within three years," said Al Tayer.


Dubai, Travel & Logistics, Tech

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