For the operator community a period of change and transformation is underway.
As lines between the worlds of telecoms and the internet continue to blur, operators find themselves increasingly challenged by non-traditional players employing disruptive technologies such as VoIP and revolutionary customer engagement models such as applications stores. Operators need to understand and engage with these developments are having to expand into new business areas to supplement their portfolios and boost the declining ARPUs and revenue coming from their traditional client base.
Increased competition and penetration levels in both heavily prepaid and postpaid markets have meant operators have increased focus on reducing churn and maximising revenues. This has led to a concentration on user experience, innovative pricing, lifecycle management and the creation of integrated value chains to increase customer loyalty and increase retention.
Changes in the evolution of mobile technology from 2G to 3G to LTE and fixed line technology from PSTN / dial-up to all- IP high speed fibre optic broadband have meant a changing landscape for operators in terms of organisational development and necessary commercial and technical skills. Services are increasingly shifting from the traditional cash-cows of voice and SMS services through to high-speed data, content, and mobile applications. All of which require new ways of working and new skills to deploy, integrate and launch successfully.
In this competitive and fluid marketplace the ability to attract and retain talent to support innovation and delivery of new services is paramount. RP International provides resource solutions across the operator community and has a proven ability to partner with clients finding the best available talent from competitor operators and complimentary functions in other industries:
Executive Search: Working on a retained basis we carry out in-depth searches for C-Level professionals and regional and divisional heads.
Interim Executive: We provide flexible executive recruitment solutions when niche high value skills are needed within tight deadlines and for a defined period of time.
Contingent: Working with business heads we provide skilled management resources across all business functions.
Contract: We are able to rapidly deploy our global network of subject matter experts in support of technical and commercial projects.
We work with:
- Mobile Operators
- Fixed Line Operators
- Converged Operators
- Holding Companies
- International Carriers
- Satellite Operators